Prinx and Fortune Tire Recall

Recall Information

Prinx Chengshan Tire North America, Inc. (PCTNA) has decided that certain Prinx and Fortune tire models fail to conform to Federal Motor Vehicle Safety Standard No. 139.

The tires in question were labeled as snow tires in accordance with regulation No. 117 of the Economic Commission for Europe of the United Nations but they do not have sufficient traction to meet the snow tire deﬁnition according to the Federal Motor Vehicle Safety Standard number 139. If placed into service, the subject tires may not provide the expected traction performance in severe snow weather conditions and could potentially increase the risk of a crash.

All sizes of the following tire lines that have the 3PMS Alpine symbol on the sidewall are being voluntarily recalled due to this incorrect marking.

Fortune Tormenta R/T FSR309
Prinx HiCountry R/T HR1
Fortune Tormenta M/T FSR310
Prinx HiCountry M/T HM1

Tires that DO NOT have a 3PMS Alpine symbol on the tire, ARE NOT part of the recall.

Recall Remedy Process

The following summarizes the recall remedy process.

Check if your tires are affected. (For more information on identifying your tires, please see the “Identifying DOT TINs” section, below. To confirm if your tires are affected by this recall, please complete the steps in the “Instructions” section, below).
Upload photos of each of your tires’ DOT TINs, including 3PMS Alpine symbol.
Provide your contact information and submit your registration.
Receive approval of your tire photos and instructions to have the 3PMS Alpine symbol removed from each tire.
Visit your nearest Prinx, Fortune, or local tire retailer to have the 3PMS Alpine symbol removed from each tire. (The retailer will have the markings removed per the remedy procedure as shown in the “Removal of Alpine Symbol” section, below).
Upload the retailer invoice confirming that the removal of the 3PMS Alpine symbol from each of your tires is complete.
Receive approval of your invoice and confirmation that you will be sent a check for $50 per tire as reimbursement for the costs of removal and your inconvenience.

Identifying DOT TINs

The US Department of Transportation (DOT) Tire Identification Number (TIN) is a code on a tire's sidewall that indicates the tire meets US safety standards and provides information about the tire.

DOT TINs identify the size and type of Fortune or Prinx tire you purchased and signify compliance with applicable safety regulations. The DOT TINs can be found on the tire sidewall just above the wheel flange as shown in the images below.

Removal of the Alpine Symbol

PCTNA is offering to remedy these tires by reimbursing for the removal of the alpine symbol from the tire sidewall. Upon verification with PCTNA that you have tires subject to this recall, we will provide you with instructions to bring your recalled tires to your nearest Fortune or Prinx Tire retailer or to the location where you had the tires originally mounted on your vehicle.

An instruction form can be used by the tire retailer to guide them on the proper way to remove the Alpine symbol with a tire buffer that most tire retailers use every day.

We anticipate that the time needed to remove the symbol from 4 tires will be less than a half hour.

The removal of the Alpine symbol will not affect the performance of your tires.

Warning: Reimbursement requires the removal of the 3PMS Alpine symbol to be completed by a PROFESSIONAL TIRE DEALER AND/OR RETAILER. Removing the 3PMS Alpine symbol on your own may affect the performance of your tire(s).

Registration Instructions

To begin the registration process, please provide your vehicle’s VIN, then up to 6 tire DOT TINs. Once your list of affected product is complete, click the “Continue” button.

All fields are required to continue.

You may register 1 VIN and up to 6 tires per registration. You may register up to 2 VINs per address. If you have more than 2 VINs and/or more than 6 tires to register, please call the PCTNA Recall Resolution Team at 1-855-544-4891 Monday through Friday, 8:00am to 5:00pm Eastern Time for assistance.

NOTE: If you have tires with different DOT TINs, they must be entered separately. If the DOT TIN entered does not match the DOT TIN seen in the associated photo, your photo will get rejected and a new photo will have to be provided.

VIN

Quantity

DOT TIN

DOTTIN

QTY

Delete

Quantity

DOT TIN